Rebate99 believes betting should remain an enjoyable form of entertainment, not a source of stress. We provide a full suite of tools and guides to help you play smart.
Every time you log in to the platform Rebate99 whether it's watching a Malaysia Super League match while placing a bet, or sitting at a live baccarat table on a Friday night — the experience should be enjoyable. That's what it's meant to be: entertainment, fun, and a little thrill when your favourite team scores in the dying minutes.
Rebate99 also understands that gambling can become a problem if not managed responsibly. When someone starts betting more than they can afford, or begins relying on gambling to solve financial difficulties, what was once entertainment has turned into something more serious. We take this matter with the utmost care.
This is why Responsible Gaming is more than just a page on our website — it is part of how we run Rebate99 every single day. From the way we design the platform interface to the control tools built into every member's account, social responsibility has been a core value we've held since we first launched in 2018.
Six ways Rebate99 protects and supports every Malaysian player on our platform.
Rebate99 verifies the age of every player before they can deposit funds or place bets. No exceptions — this platform is strictly for individuals aged 18 and above. MyKad verification may be requested at any time to ensure full compliance.
Every Rebate99 member can set daily deposit limits, weekly loss limits, session time limits, and more — directly from their account settings, no need to contact customer support. You have full control.
Rebate99's system proactively monitors member betting patterns to detect early warning signs of problem gambling. If the system flags something of concern, our team may reach out to offer support.
Our Malay-speaking support team is here for you whenever you need assistance — whether it's setting control limits, asking about self-exclusion options, or simply having a chat about your experience on the platform.
Rebate99 provides a comprehensive guide on how to recognise the signs of problem gambling, how to set a healthy budget, and how to use all available control tools — all free for every member.
Rebate99 uses a multi-layer verification system to prevent access by underage individuals. We encourage parents to install parental control software on shared devices for an additional layer of protection.
Five free tools you can activate directly from your Rebate99 account settings at any time.
Set a maximum limit on how much you can deposit into your Rebate99 account within a 24-hour or 7-day period. Once the limit is reached, the system will automatically block any additional deposits until your next period begins. Limits can be lowered immediately, but increasing a limit requires a 24-hour waiting period as an added safety measure.
Unlike deposit limits, loss limits track how much you actually lose — not how much you deposit. Once your cumulative losses reach the limit you have set within a week or a month, the platform automatically blocks further betting until the next period begins. This is the most effective way to ensure your losses stay within a range you can afford.
Set a daily maximum on how many hours you want to spend on the Rebate99 platform. When the time limit is reached, you will receive a notification and be automatically logged out of your active session. This helps prevent extended play sessions that could affect your daily life balance — work, family, and other responsibilities.
Need a short break from betting? The self-exclusion tool lets you block access to your Rebate99 account for a period of your choice — from 24 hours, 7 days, 30 days, all the way up to 6 months. During the break period, you will not be able to log in, make deposits, or place bets. Once the period ends, your account will be automatically restored.
If you've made the final decision that betting is not for you, Rebate99 fully supports that choice. You can request a permanent account closure by contacting our support team via live chat or by emailing support@rebate99.biz. Once an account is permanently closed, it cannot be reopened — and any valid balance in the account will be returned to you upon completion of the verification process. Rebate99 will also retain a verification record to ensure you cannot re-register using the same details in the future, in order to protect your wellbeing.
All of the control tools above are accessible directly from Account Settings > Responsible Gambling once you are logged in. It's free, quick, and requires no approval from anyone — the control is entirely yours.
Recognise these signs before they develop into a more serious problem. Not every sign needs to be present — one or two is already worth paying attention to.
You start using money set aside for everyday necessities — utility bills, rent, groceries, or car instalments — to deposit into your betting account.
After a loss, you feel compelled to keep betting with larger amounts to "win back" the money you lost. This is one of the most dangerous gambling traps.
You hide the extent of your play or how much you have spent from your partner, family, or friends out of shame or fear of being judged.
Time for family, work, study, or social activities starts to suffer because you're spending too much time on a betting platform or constantly thinking about betting.
You have started borrowing money — from friends, family members, or credit facilities — solely to deposit into your betting account or to chase previous losses.
You feel anxious, irritable, or low when you can't place a bet, or your daily mood is heavily tied to whether you won or lost that day.
You repeatedly promise yourself or others that this will be the last time, or that you'll stop once you've reached a certain amount — but that promise is never kept.
You start viewing gambling as a way to solve financial problems or as a primary source of income, rather than purely as entertainment.
You have tried to cut back or stop gambling several times but have been unable to maintain that resolve for more than a few days or weeks.
If you recognise two or more of the signs above in yourself or someone you know, this is a signal to take immediate action. Contact the Rebate99 support team or use the self-exclusion tool in your account now.
1. In the past month, how many times did you deposit more than you originally planned?
2. Have you ever bet using money that was meant for important needs such as bills, food, or rent?
3. After a losing session, do you feel the urge to keep playing to win back what you lost?
4. Has a friend or family member ever expressed concern about your gambling habits?
5. Has gambling ever interfered with your work, studies, or personal relationships?
Practical tips you can apply right now to keep your betting experience at Rebate99 positive and enjoyable.
Use Rebate99's deposit limit tool to set a monthly entertainment budget — an amount you are genuinely comfortable losing without affecting your finances.
Just like going to the cinema or a concert — gambling is paid entertainment. Winnings are a bonus, not a guarantee.
Avoid gambling when you are feeling angry, stressed, or low. An unstable emotional state can cloud your judgement and affect your betting decisions.
Use Rebate99's session time limit tool or set your own reminders to take at least a 15-minute break every hour.
If you have reached today's loss limit, stop. Chasing losses almost always leads to even greater ones.
Every game has a house edge. Understanding this helps you make more realistic and rational betting decisions.
Make sure all daily responsibilities — work, family, bills — are taken care of before opening the Rebate99 platform for a play session.
A diminished state of awareness can lead to irrational betting decisions and potentially greater losses.
Don't hide your gambling activity. Sharing your actual budget limits with your partner or a close friend genuinely helps you stay accountable.
If you feel your gambling is getting out of hand, reach out to Rebate99 support or use the self-exclusion tool. Asking for help is a sign of strength, not weakness.
Seven years in the online gambling industry have taught us one thing that cannot be ignored: platforms that only care about deposit volumes will not last. Trust is built through how you treat your members — especially in the moments they need support the most, not just when they are winning.
That is why the Responsible Gaming at Rebate99 goes beyond a list of features on a webpage — it is a value that shapes the way we make business decisions. For instance, we deliberately do not send aggressive notifications to encourage re-deposits after a losing session. We do not offer instant credit to players who have just run out of balance. And we do not design the platform interface to make it feel difficult to log out or step away.
We also recognise that the majority of Malaysian players who use Rebate99 are casual players who bet for the enjoyment of it — watching a Malaysia Super League match while placing a small wager on their favourite team, or spending a relaxed evening in a live baccarat room with friends on the weekend. For this group, responsible gaming simply means keeping the experience fun and staying within their means.
That said, we also recognise that a small number of players may struggle to manage their gambling activity. For this group, Rebate99 equipped with real, effective tools — not just a link to a "responsible gambling" page that rarely gets used. Every tool we provide is designed to be simple to use and effective immediately, without unnecessary bureaucratic hurdles.
One thing we're especially proud of is our decision to allow players to lower their deposit limits immediately — with no waiting period. This means that if you realise at midnight on a Saturday that you've deposited too much that evening, you can lower your deposit limit right away, before the urge to deposit again returns. A waiting period only applies to limit increases, not decreases.
To any player who may be reading this page because you or someone you care about is struggling with a gambling problem — we want you to know that you don't have to face this alone. The Rebate99 support team is trained to help with empathy and without judgement. Reach out via live chat at any time — we're here for you.
Always keep in mind: Betting should add enjoyment to your life — making an EPL or MPL Malaysia match more exciting to watch, or spending a fun evening at the Live Casino with friends. It should never become a source of stress, debt, or relationship problems. When that balance is disrupted, that's the moment to use the tools we've provided or to seek help.
Answers to the most frequently asked questions about Rebate99's responsible gambling controls and policies.
Read our other policy documents to understand your rights and responsibilities as a Rebate99 member.
A complete guide to platform usage, account policies, deposits, withdrawals, and Rebate99 bonuses.
Read Terms & ConditionsHow Rebate99 collects, uses, and protects the personal data of Malaysian players.
Read Privacy PolicyAnswers to the most frequently asked questions about accounts, deposits, withdrawals, and games.
View FAQGet to know Rebate99 better — our history, mission, and core values for Malaysian players.
About Rebate99Join over 500,000 members who play responsibly at Rebate99. Register for free today, activate your preferred control tools, and enjoy Sports Betting, Live Casino, e-sports, and more — safely and enjoyably.
For adult entertainment only — players must be 18 and above. If gambling is affecting your life, please use our responsible gambling tools or contact our support team immediately.