Rebate99 Terms & Conditions – A Complete Guide to Using the Platform for Malaysian Players

Welcome to Rebate99 — an online betting platform operating under an international gaming licence, with services focused on players in Malaysia. This Terms & Conditions document ("Agreement") governs the relationship between you as the user ("Member") and Rebate99 as the platform operator.

By registering an account, logging in, or using any service on Rebate99, you agree to be bound by all the terms and conditions set out in this document. If you do not agree with any part of this Agreement, please do not use the Rebate99 platform.

Rebate99 offers a wide range of betting services including Sports Betting (Malaysia Super League and EPL football, badminton, and other sports), Live Casino, e-sports, table games, virtual sports, and various other game categories. All services are subject to this Agreement as well as the specific terms applicable to each product.

To be eligible to register for and use Rebate99's services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration. Rebate99 does not permit anyone under the legal age to register or use the platform under any circumstances.
• Residing in Malaysia or a Malaysian citizen accessing the platform from any location.
• Never having been previously banned or suspended from using Rebate99's services by any decision of Rebate99 management.
• Having full legal capacity to enter into a binding agreement and not being under any duress, threat, or mental incapacity that affects your decision-making.
• Registering in your own name and not on behalf of any other individual or entity.
• Not registering as an agent or representative of any business entity for the purpose of generating commercial gain from other members' betting activity.

Each individual is only permitted to hold one (1) active account at Rebate99 at all times. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of any accumulated balances and bonuses.

During the registration process, you are required to provide accurate, truthful, and complete information, including your full name, an active Malaysian mobile number, date of birth, and payment method details. Rebate99 reserves the right to request identity verification documents such as a copy of your Malaysian identity card (MyKad) at any time.

• Your registration details must match the account holder name on the payment method (TNG eWallet, GrabPay, or FPX bank account) used for deposits and withdrawals.
• The mobile number used during registration must be an active Malaysian number, as it is required for OTP verification and security communications.
• You are responsible for keeping your account information up to date whenever there are changes to your personal details or payment method.
• Registration via a shared device or the same IP network as an existing account may trigger an additional review by the Rebate99 security team.

Rebate99 accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking including Maybank2u and CIMB Clicks. All deposits are processed in Malaysian Ringgit (MYR) only.

• The minimum deposit amount is RM20 per transaction.
• Deposits are typically credited to your account within seconds once the payment has been successfully processed by the payment provider.
• Rebate99 does not charge any additional fees for deposits; however, certain eWallet providers may apply their own service charges.
• If a deposit has not been credited within 30 minutes, please contact Rebate99 customer support with proof of payment (a screenshot of your transaction receipt) for further investigation.
• The payment method used for deposits must be in the member's own name — deposits made using third-party accounts are strictly prohibited.
• Rebate99 reserves the right to request proof of source of funds if the deposit amount is unusually high or if suspicious transaction patterns are detected.

All successfully processed deposits are final and non-reversible. If you have deposited an incorrect amount or encountered any technical issue, please contact our support team immediately.

Rebate99 is committed to processing all valid withdrawal requests promptly and efficiently. Players may withdraw their winnings to the same local Malaysian payment method used for their deposit.

• The minimum withdrawal amount is RM50 per transaction.
• Approved withdrawal requests are typically processed within 3 to 5 minutes. In certain circumstances, processing may take up to 24 hours.
• The recipient name on the payment method used for withdrawals must match the name registered on your Rebate99 account.
• Rebate99 reserves the right to request additional identity verification (KYC) before approving a member's first withdrawal request or any withdrawal exceeding a specified limit.
• If there is any active bonus with an outstanding rollover balance, withdrawals may be placed on hold until the rollover requirement has been met.
• Rebate99 does not charge withdrawal fees; however, certain payment providers may apply their own service charges, which are outside Rebate99's control.

Rebate99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and special promotions for selected sporting events such as Malaysia Super League matches or MPL Malaysia e-sports tournaments. All bonuses are subject to the following terms:

• Each bonus carries a rollover requirement (the total wagering amount that must be met before the bonus can be withdrawn), which is clearly stated on the relevant promotions page.
• The welcome bonus may only be claimed once per individual, IP address, device, or household.
• Bonuses may not be combined with other bonuses unless explicitly stated in the relevant promotion's terms.
• The validity period of each bonus is stated in the respective promotion's terms. Bonuses that have expired will be automatically forfeited.
• Bets placed using bonus funds on markets with odds below 1.50 may not count towards rollover requirements.
• Rebate99 reserves the right to void any bonus and associated winnings if there is evidence that a member has abused the bonus system or employed betting strategies designed to meet rollover requirements without genuine risk (bonus abuse).

All bets placed on Rebate99 are subject to the following general betting rules, as well as the specific rules applicable to each product category (Sports Betting, Live Casino, E-Sports, and others).

• Confirmed bets are final and may not be cancelled or modified by the member, except under circumstances specified in Rebate99's cancellation policy.
• In the event of a technical error that causes a bet to be placed at an incorrect price (odds error), Rebate99 reserves the right to void the bet and return the stake to the member's account.
• For postponed or cancelled sports matches, bet settlement will follow the specific rules for each sport — generally, bets will be voided and stakes refunded if the match does not resume within 48 hours.
• In-play betting is subject to specific time cut-offs. Bets placed after a market has closed — even due to a technical delay — may not be accepted.
• In the event of a disputed bet result, the official ruling from the relevant tournament organiser or sports governing body will be used as the definitive reference.
• Maximum bet limits vary by match, market, and product category. The limit displayed at the time the bet is placed is the limit that applies.

Rebate99 reserves the right to decline or restrict bets from any member without providing a reason, particularly where there are indications that the member is exploiting system vulnerabilities or betting in an unfair manner.

The following activities are strictly prohibited on the Rebate99 platform. Violation of any of these prohibitions may result in immediate account closure and forfeiture of all balances, bonuses, and winnings without compensation:

• Owning or operating more than one Rebate99 account, whether under your own name or using another person's identity.
• Using software, bots, or any form of automation to place bets automatically or to exploit odds markets.
• Colluding with other players to guarantee shared winnings (deliberate matched betting to the detriment of Rebate99) or to dishonestly fulfil bonus rollover requirements.
• Using a third party's payment method without authorisation or depositing funds on behalf of another person.
• Engage in any form of money laundering or use the Rebate99 platform as a channel for unlawful financial activity.
• Spreading false information, making defamatory statements, or publishing remarks that could damage Rebate99's reputation to the public.
• Accessing the Rebate99 platform from regions or countries that have been specifically restricted by Rebate99 management.

You are solely responsible for keeping your Rebate99 account login credentials secure, including your username, password, and two-factor authentication code. Rebate99 will not be held liable for any losses resulting from a member's failure to safeguard their account details.

• Never share your password or OTP with anyone — including individuals claiming to be Rebate99 staff. Our team will never ask for your password.
• Use a strong, unique password that is not shared with any other account. Change your password periodically as an added security measure.
• Enable two-factor authentication (2FA) in your account settings for an added layer of security.
• If you suspect your account has been accessed without your authorisation, contact the Rebate99 support team immediately to freeze your account and initiate an investigation.
• Avoid logging in to your Rebate99 account over unsecured public Wi-Fi networks or on devices shared with others.

Rebate99 collects and processes your personal data solely for the purposes of operating the betting service, processing financial transactions, complying with legal requirements, and improving the platform experience. The use of your personal data is governed by Rebate99's full Privacy Policy.

• Your personal data will not be sold, transferred, or disclosed to any third party without your explicit consent, except as required by applicable law.
• Rebate99 retains transaction records and betting activity logs for the period required under applicable Malaysian law.
• You have the right to request access to your personal data, correct any inaccurate information, or request account closure and data deletion at any time.
• Rebate99's use of cookies and similar tracking technologies is for technical and analytical purposes. Further details are available in our Privacy Policy.

For more detailed information on how Rebate99 collects, uses, and protects your personal data, please refer to Rebate99 Privacy Policy.

Rebate99 genuinely cares about the well-being of our members. This platform is intended for entertainment purposes only and should not be used as a primary source of income or as a way to resolve financial difficulties. Rebate99 provides a range of tools to help you play responsibly:

• Daily and weekly deposit limits — you can set the maximum amount you allow yourself to deposit within a given period.
• Weekly and monthly loss limits — set a limit on how much you are willing to lose within a given period before the platform blocks further deposits.
• Daily play time limit — limit how long you play each day to prevent excessive gaming.
• Self-Exclusion — an option to block yourself from accessing the platform for a period of your choosing (from 24 hours to indefinitely).
• Permanent account closure — if you wish to stop entirely, you may request a permanent account closure through our customer support.

If you or someone you know is experiencing gambling-related issues, please reach out to the relevant support services in Malaysia. For more information about Rebate99's responsible gaming programme, please visit the Responsible Gambling page.

Rebate99 reserves the right to suspend or close any account with or without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions or the specific terms of any Rebate99 product.
• Suspicion or evidence that an account has been used for fraudulent activity, money laundering, or any other criminal activity.
• Failure by the member to provide the requested identity verification documents within the stipulated timeframe.
• Unauthorised chargebacks or payment disputes raised without reasonable grounds.
• Account closure requested by the member for responsible gambling reasons (permanent self-exclusion).

If an account is closed due to a breach of terms, Rebate99 reserves the right to retain any remaining balance as compensation for losses arising from that breach. Where closure is for any other reason, any valid balance in the account will be returned to the member upon completion of the required verification process.

Rebate99 provides its platform on an "as-is" basis and makes no express or implied warranties that the platform will be available without interruption, free from technical errors, or fit for any particular purpose.

• Rebate99 is not liable for any financial losses incurred as a result of technical disruptions, internet connectivity issues, or system failures beyond Rebate99's control.
• In the event of a technical failure during an active game session, Rebate99 will endeavour to resolve the outcome based on available data and the established resolution policy.
• Rebate99's maximum liability to any member under any circumstance shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
• Rebate99 is not liable for any indirect, consequential, or special losses, even if Rebate99 has been informed of the possibility of such losses.

Rebate99 reserves the right to modify, amend, or supplement any part of these Terms & Conditions at any time without prior notice. However, Rebate99 endeavours to inform members of significant changes through appropriate communication channels such as registered email or in-platform notifications.

The latest version of the Terms & Conditions will always be displayed on this page with a clear update date. Continued use of the Rebate99 platform after the update date constitutes full acceptance of the amended terms.

• This Agreement is governed and interpreted in accordance with applicable law. Any dispute that cannot be resolved mutually will be referred to a mutually agreed arbitration process.
• If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be severed while the remaining provisions continue in full force and effect.
• The Malay version of these Terms & Conditions is the official version. In the event of any inconsistency with any translation, the Malay version shall serve as the definitive reference.

If you have any questions regarding these Terms & Conditions, please contact the Rebate99 customer support team via 24/7 live chat or email at support@rebate99.biz.